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Our e-Vouchers are sent electronically on the date you specify to the email address given. Payment for the e-Voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue. The value of the e-Voucher is your choice. The e-Voucher will be allocated to the recipient's account in the form of e-wallet credit which can be redeemed at the final stage of the checkout.
Confirmation of the e-Voucher will only be sent to the purchaser once the order is confirmed by ourselves. e-Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until the confirmation email has been received. Unwanted e-Vouchers can not be returned and voucher codes can not be used to purchase another e-Voucher.
If the recipient does not already have an online account with us, they will have to create an account using the email address the e-Voucher was delivered to, this can be done during the checkout process. The funds will then automatically appear along with the option to redeem the funds against the cost of purchases in the basket.
If the items purchased total less than the e-Voucher amount the remaining funds will stay in the e-wallet to use on the next purchase, if the items purchased exceed the e-Voucher amount the remaining value must be paid in order to complete the order.
Items bought using e-Vouchers can be returned but not refunded, only additional monies paid over and above the e-Voucher will be refunded and a new e-Voucher code will be issued.